In an era of global digital transformation, Saudi Jeraisy Group — a leading Middle Eastern ISP — is making a strategic pivot from a Managed Service Provider (MSP) toward a Managed Security Service Provider (MSSP). Responding to rising customer expectations for robust security offerings, Jeraisy Group collaborated with Leagsoft to deploy an advanced Zero-Trust Network Access (ZTNA) , substantially enhancing its security service delivery and achieving transformational business growth.

I. Project Background  

Jeraisy Group specializes in data and internet services, operating primarily over MPLS and SD-WAN infrastructures. The high cost of MPLS motivated a shift to an “Internet + SD-WAN” service model. Concurrently, enterprise clients began demanding integrated SASE services, prompting Jeraisy Group to evolve its SD-WAN into a full SASE architecture with embedded ZTNA capabilities.

During this transition, Jeraisy Group confronted three major challenges:  

- Rapid deployment of a Zero-Trust ZTNA environment to address client security requirements;  

- Enhancing the technical team’s ability to present, demonstrate, and implement ZTNA solutions, thereby strengthening local service capabilities and competitive edge;  

- Enabling unified and secure remote terminal access with comprehensive auditing to comply with Saudi regulatory standards and ensure business continuity.

II. Solution  

Leagsoft delivered a structured Zero-Trust implementation strategy encompassing technical deployment, regulatory integration, and capacity building.

Zero-Trust Architecture Deployment:  

- Dual-mode access: Integrated SDP client and gateway solutions enabling secure access across both public and private networks, embodying the principle of “never trust, always verify.”

Legacy System Integration:  

- Unified firewall and controller interfaces allowed single-configuration deployment across multiple virtual systems, simplifying network management;  

- Audit logs were seamlessly integrated into Jeraisy Group’s existing SOC via Syslog, fulfilling compliance requirements.

ZTNA Capacity Building:  

- Local team empowerment: A comprehensive training curriculum covered theoretical and practical aspects across pre-sales, implementation, and maintenance, significantly elevating Jeraisy Group’s autonomous service and sales expertise.

III. Customer Value  

Enhanced Security Posture:  

- Initial internal deployment of Zero Trust validated the solution’s effectiveness and secured Jeraisy Group’s own network access;  

- Device posture assessment and granular access controls substantially elevated endpoint security.

Business Expansion:  

- Introduction of ZTNA-enabled SASE services broadened the security portfolio, addressing varied market needs;  

- Post-training, Jeraisy Group is positioned as a local service partner capable of independent sales and implementation of Zero-Trust solutions.

Compliance and Audit Readiness:  

- Adherence to Saudi regulatory standards increased attractiveness to clients in regulated sectors including government, finance, and energy;  

- SOC-integrated audit trails ensured full accountability and simplified compliance reporting.

Strengthened Partner Capabilities:  

- Jeraisy Group’s team can now effectively articulate and promote ZTNA solutions, improving client engagement;  

- Autonomous management of demonstrations and implementation enhanced end-to-end security service delivery.

Competitive Differentiation:  

- Addition of ZTNA and SASE to existing MPLS and SD-WAN suites provided customers with more options, reinforcing Jeraisy Group’s market leadership;  

- Increased customer trust facilitated deeper, long-term collaborations.

Conclusion:  

Through the adoption of Zero-Trust architecture and specialized ZTNA training, Jeraisy Group has not only upgraded its security infrastructure but also developed in-house expertise across the entire solution lifecycle—from presentation and sales to deployment and maintenance. This transformation elevates Jeraisy Group from a Managed Service Provider (MSP) toward a Managed Security Service Provider (MSSP), achieving simultaneous gains in security, market competitiveness, and business growth.